但就在我快摔的时候，一个大叔冲上来帮忙，嘴里小声说：“So sorry I didn’t help earlier.”
你看，他们的确有礼貌，也有同情心，就是反应慢了4分钟。
2｜礼貌是一种文化，也是社交逃避利器
“Sorry” 是英国人口头禅，比打喷嚏还频繁。
地铁踩你一脚：“Sorry.”
你踩了他们：“No worries, sorry.”
商场找不到洗手间：“I’m terribly sorry but maybe try the other end of the building which might or might not have it.”（这句话已经比帮你找要有效果差很多）
我曾在一家餐厅等了40分钟上菜，服务员来了句：“Sorry for the wait, love.” 我气全没了，还笑着说：“That’s alright.”
“Sweetheart, we’ve all been standing here quite calmly for about 25 minutes and while I understand you're probably in a rush, we do value this queue. Deeply.”